Reservations
How far in advance should I make my reservation for my baby gear rentals?
We recommend booking your reservation as soon as your travel plans are confirmed to ensure we have the items you'd like available for you. Items can sell out weeks in advance during spring peak travel periods and holidays. We do our best to keep sold out dates updated on our website whenever possible.
What if I need my order delivered within 24 hours?
Please call us at 602-549-9918. We understand emergencies arise and do all we can to accommodate last minute requests. Same day delivery may be subject to an additional $15 charge.
When will I be charged for my rental items?
Your credit card will be processed the day prior to your delivery unless you have made other arrangements for payment. You may also pay by cash, check, or PayPal. Please note this on your reservation request if you would like to do so. A credit card is still required to be on file in the event of any damages. No hold is placed on your card at any time.
Can I add to my order later?
Yes, you may add items to your order any time, up until the day prior to your delivery assuming the item is available. Call or email us to make changes to your order at 602-549-9918 or sarah@sweetpeababyrentals.com
Can I rent for longer than 2 weeks?
Yes, discounted monthly and long term rates are available by request.
Delivery
View Delivery Area in a larger map
Where do you deliver to and how much does it cost?
Delivery is free to the blue shaded area with orders of $100 or more. A delivery/pick up fee of $25 will be added to orders under $100, up to $100 total. You may also pick up your baby gear rental items from our location in Litchfield Park by appointment shown by the yellow marker on the map.
Delivery is free to the pink shaded area with orders of $115 or more. A delivery/pick up fee of $35 will be added to orders under $115, up to $115 total. You may also pick up your baby gear rental items from our location in Litchfield Park by appointment shown by the yellow marker on the map.
Delivery is only available in the gray shaded area with orders of $200 or more. There is no delivery available for orders under this amount. You may also pick up your baby gear rental items from our location in Litchfield Park by appointment shown by the yellow marker on the map.
We are not able to offer delivery service to Apache Junction, Gold Canyon, Queen Creek, Johnson Ranch, Florence, Maricopa, Casa Grande or Tucson. We are able to meet you at an alternate location however. Please contact us to arrange a meeting place at 602-549-9918.
If you are driving to another destination such as Sedona, Prescott, Flagstaff, Tucson, or other cities from the Phoenix Sky Harbor Airport, we can meet you at the Sky Harbor Rental Car Center with your rental items. We can also meet you at baggage claim with your rental items for a $5 parking fee or meet your family / shuttle services at the cell phone waiting lots at Phoenix Sky Harbor Airport.
Airport Deliveries
Delivery and pick-up of your baby equipment rentals to Phoenix Sky Harbor Airport is available at either the rental car center or the cell phone waiting lots, shown by the yellow marker on the map. Delivery and pick up to baggage claim can be made for a $5 parking fee. Delivery and pick-up to two locations is available for a $15 one time fee (ie the a car seat at the airport and other items to a rental house or hotel).
Hotel Deliveries
Delivery of your rental items to hotels/resorts are available at no additional charge, unless the rental includes a crib. If a crib is included in the order, a set-up fee of $20 may apply depending on the hotel.
What times and days do you deliver items?
Deliveries and pick ups are usually made between the hours of 9 am and 6 pm every day of the week. Please ask us if you need your items delivered or picked up at other hours. A delivery and/or pick up fee of $15 applies for each trip before or after these hours. Free pick up and drop off at our Litchfield Park location is available by appointment.
Can I pick my items up?
Yes, you can pick up your items by appointment from our location in Litchfield Park.
Set Up
Do you assemble or set up the crib or other items?
Yes, crib assembly is included as well as set up of most other items as necessary. We are unable to install your car seat for liability reasons. Please check your area for the nearest car seat installation location.
CARES/FlyeBaby/Ride Safer Shipments
I need my CARES/FlyeBaby/Ride Safer rental shipped to me. How does it work?
Please contact us at 602-549-9918 or sarah@sweetpeababyrentals.com regarding shipping your rental anywhere in the US. Shipment is available for the following rates via USPS Priority Mail. Expedited shipping is available for additional cost. We are not able to ship any other items besides the CARES harness, FlyeBaby, and Ride Safer rentals.
1 CARES - $8 Nationwide ($5 Phoenix only)
2 CARES - $10 Nationwide
1+ Ride Safer Vest - $10 Nationwide
1+ CARES & Ride Safer Vest Package - $10 Nationwide
1+ FlyeBaby - $5 Nationwide
1+ FlyeBaby with CARES or Ride Safer Vest - FREE Nationwide
Your rental cost will be calculated using the actual dates that you will be traveling plus applicable shipping fees. For example, if you are traveling Saturday to Saturday, you rental charge will be at the 1 week rate + shipping. The items will be shipped no later than 5 days prior to the start of your trip, earlier if possible. Your return shipment must be postmarked the next business day (including Saturdays) after your rental ends. Any additional days will be charged at the daily rental rate. Rentals that are not returned in a timely manner will incur an additional charge of the full retail value of the item and will be refunded upon their return receipt.
Cancellations
What happens if I need to cancel my order?
Cancellations made within 48 hours of your scheduled delivery day are subject to a charge of 50% of the full order, excluding any additional delivery charges. No refunds will be made after delivery has been attempted nor for any unused rental days in the case of early return.
Group Orders
Do you offer group discounts?
Contact us for group pricing at 602-549-9918. All items must be delivered and picked up to the same location and at the same time. One additional delivery/pick up to the airport may be added for car seats at no charge if the total order is $250 or more. Any subsequent trips will be $15.
Safety
Are you insured for baby equipment rentals?
Yes, we carry liability insurance. It is difficult to obtain and we are proud to say that we are insured.
Why do you specify the brands of the products you use?
We select only top-rated products to use as rental items. We hope you and your little one feel right at home using the same high quality products that you would select for your own use. It's always comforting to know exactly what items you will be getting when you arrive. Very occasionally we need to substitute a like kind item but you will be notified if this is necessary.
Are your products safety checked and sanitized?
Yes, we thoroughly safety check each item after it is returned and carefully clean, launder, and sanitize every rental item. The recall status of all children's products is checked frequently and items are registered with the manufacturer if possible. All items that can be laundered are done so using only hypoallergenic detergent.
Are your rental items subjected to the Arizona heat in storage?
No, our products are stored indoors in a climate controlled room. They are not subjected to the hot Arizona summer heat which can lead to drying and cracking of wood and plastic parts.